Predictable Surprises: The Disasters You Should Have Seen Coming
Excerpt (via Watkins & Bazerman)
“Predictable surprises arise out of the failures of recognition, prioritization, or mobilization. The best way to figure out whether a disaster could have been avoided is to ask:
1, Did the leader recognize the threat?,
2, Did the leader prioritize appropriately,
3. Did the leader mobilize effectively.