Michael Mauboussin's: Blaming The Rat – Incentives, Motivation, and How They Interact
Quick Bullet Points (Via Michael Mauboussin @ LMCM)
The relationship between incentives and behavior is often vastly more complex than how social scientists portray it.
Our mix of jobs has changed profoundly while our approach to incentives has not.
Intrinsic motivation is fragile and relies on autonomy, mastery, and purpose.
Compensation is about perceived fairness and relies on relative, not absolute, value.
Goals have two edges: they have drawbacks as well as benefits.